Careers at Ravenwood Hall





Careers at Ravenwood Hall


About Ravenwood Hall

Ravenwood Hall Hotel and Restaurant is a magnificent privately owned 14 bedroom country house hotel with an excellent reputation for fine dining and relaxing accommodation in a historic and cosy atmosphere. We are one of the most established hotels in the area especially renowned as wedding venue. Situated just 3 miles from the market town of Bury St Edmunds, the Hall is a popular venue for business, leisure breaks and diners and this is our 24th year of trading.
Employer Profile
The hotel is part of a small but expanding privately owned group of two hotels both in Suffolk .The owner has 30 years of experience of experience and has a very hands on approach to his businesses. The group consists of the 3 star Tudor, country house hotel with a two rosette award for dining in Bury St Edmunds and The 10 bedroom, 3 star Georgian Hotel in Long Melford.

Accounts Administrator

What we want: –
We are looking for someone to join our small office staff team with all round accounts knowledge, the hours to be discussed but approximately 24 hours per week.

Role Description: –
Covering all aspects of accounts using Sage 50 accounts, primarily to take over payroll duties but also to include purchase ledger, sales ledger, bank reconciliation, month end and year end reconciliation.

Required Experience: -
Experience in Sage payroll an advantage.

General Manager

The General manager will be responsible for overseeing all aspects of the day to day running of one of our hotels. The successful candidate will be passionate about hospitality and dedicated to achieving the highest standards of service excellence across all departments within the hotel. You will be responsible for motivating the team and lead by example. You will be responsible for managing all hotel operations and ensuring standards are met with a keen eye for detail. Through training and developing your staff you will be able to communicate and instil the highest of standards of service which has been this hotel's key to success.

The successful candidate will have operational and managerial experience from a quality hospitality environment. With exceptional communications and organisational skills you will be capable of communicating and delegating effectively with a good commercial acumen. You will be a motivated self starter with a "hands on" approach capable of hitting the ground running.

Salary and Benefits:
There is a highly competitive salary with a targeted bonus structure on offer to this candidate + the opportunity to live in if required . This is an excellent opportunity for an Operations Manager/ Deputy General Manager looking for a progressive and challenging role within a top property.

Full time / Part Time receptionist

What we want:
As the hotels first point of contact with customers, we are looking for a customer friendly, enthusiastic person to join our excellent team.

Role Description: The main role within reception is taking hotel bookings on our computerised booking system/maintaining the restaurant diary/cashing up/general administration along with assisting in the hotel at busy periods.

Required Experience: Some knowledge of hotel work would be an advantage but not essential. Must be prepared to work at weekends Mature applicants very welcome.

Benefits: Meals on duty ,staff concession at both hotels in the Group.

Waitress, Waiter, Bar Person

What we want: 
We require Waiting and Bar staff who are smart,enthusiastic and courteous to work in our Edwardian Pavilion which is a very popular venue for weddings, Christmas parties, conferences and functions throughout the year.
Role Description
You will be required to set tables, polish cutlery, serve guests and clear away. The Bar person would assist in general with the function and serve behind the bar mostly in the evenings. We work as a friendly team and this is a beautiful environment to work in. Required Experience
If you are looking to move into a role where you will have the opportunity to learn more about food and wine and you have a friendly and professional manner then this role could be for you.
Experience is a help but not essential as full training will be given. Mature applicants are also welcome to apply. 
Kindly contact

Assistant Duty Manager

What we want
We are seeking an experienced assistant duty manager to join our professional and successful team. This position offers the very real chance to progress to a more senior role once you have proven yourself. An enthusiastic and highly motivated person with the ability to be a part of our dedicated team and promote our business forward by being totally customer focused.
Role Description
You will play a pivotal role in the smooth running of the restaurant/bar and ensure good liaison with the kitchen. The ideal candidate will need the necessary experience and knowledge to control a busy service in this food orientated hotel. A knowledge of stock control would be an advantage but not essential.
Required Experience

At least two years experience in a similar style hotel and knowledge of a two-rosette restaurant will be useful. Mature applicants are also welcome to apply.
Benefits Packag
There is an excellent salary which is negotiable with great career prospects, discount when dining within the group.

Craig Jarvis
Ravenwood Hall Hotel
Bury St Edmunds
IP30 9JA

We look forward to hearing from you